Effective Date: 20/08/2020
Last Updated: 01/01/2026
1. Introduction
We are committed to protecting the privacy of attendees and individuals who purchase tickets and join our mailing lists (“you” or “your”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information in connection with our events and mailing list services.
By purchasing tickets, or providing your contact details, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect and process the following personal information when you sign up for our mailing lists, purchase tickets, or interact with our event pages:
Contact Information: Name, email address, phone number
Usage Information: How you interact with our event pages
This information is collected directly from you when you provide it (e.g., signing up for the mailing list), and may be processed by us or our ticket selling outlet, Universe.
3. How We Use Your Information
We use your information to:
Notify you when tickets become available for events you may be interested in
Provide event updates, confirmations, and customer service
Improve our services and user experience
Comply with legal obligations
We will only use your personal information where we have a lawful basis to do so, such as your consent, performance of our contract with you, or legal obligations.
4. Sharing Your Information
We may share your information with:
Universe: As the platform provider for ticket & box office processing
Service providers: Companies that help us deliver event services (e.g., email delivery, analytics)
Legal authorities: When required by law
We will not sell your personal information to third parties for marketing.
5. Consent to Contact
By joining the mailing list and providing your contact details, you consent to be contacted by email or phone for the purposes described in this policy.
6. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including compliance with legal obligations.
7. Your Rights
You have the right to:
Access the personal data we hold about you
Request correction or deletion of your personal data
Withdraw your consent where processing is based on consent
To exercise your rights, contact us at:
Email: gail@theundergroundbradford.com
8. Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or disclosure.
9. Changes to this Policy
We may update this Privacy Policy at any time. Updates will be posted here with a revised effective date.